University of Cambridge

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Head of Research Data and Digital Services


The University is one of the world's leading research-intensive academic institutions. The University's Research Office provides leadership for all research services necessary to support the research carried out across the University. Its effectiveness is critical to the University's continued position in the top 5 University's worldwide.

We are seeking an experienced and innovative Head of Research Data and Digital Services to transform and optimize services, driving change through innovation and digital transformation, modernising the data and digital solutions underpinning research administration.

You will work as part of the Director of Research Services Senior Leadership team and will play a key role in the University's ambitious five-year Transforming Research Support Programme. to update existing Research Services with the latest generation integrated solutions that enable more effective management of the entire research lifecycle.

Key Responsibilities

  • Lead and manage the Research Data and Digital Services team in the Research Office
  • Operate at scale and provide the connection between multidisciplinary business areas and stakeholders
  • Ensure the necessary business processes are followed
  • Participate in the governance of the service, including acting as a point of escalation for the delivery teams
  • Manage budgets and work in partnership with data, IT and digital teams to allocate funds based on your prioritisation
  • Communicate the benefits and performance of services
  • Be responsible for the successful operation and continuous improvement of a portfolio of integrated services

About You

We are looking for candidates with:

  • Excellent analytical and problem-solving skills
  • Experience of implementing, maintaining and supporting systems within a large organisation
  • Experience of delivering professional customer service to ensure service provision and drive continuous improvement
  • A proven record of leadership including contributing to strategic planning.

The Benefits

In return, you will receive an extensive reward/benefit package including:

  • 41 days annual leave (inc bank holidays)
  • Flexible/hybrid working
  • Excellent benefits including a generous pension scheme, discount portal, cycle to work scheme, access to the university accommodation service, scheme for the reimbursement of relocation expenses, employee assistance programme, family-friendly policies along with many more.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

When applying, please upload your CV and cover letter which clearly sets out how you meet the criteria listed in the person specification (the knowledge, skills, and experience required for the role) along with relevant examples. Candidates will be shortlisted and invited to interview based upon these criteria.

Successful candidates will be invited to attend an interview in Cambridge on 4th December 2024.

For an initial, confidential discussion about this opportunity and the interview process please contact Neil Telfer on +44(0)1223632512 or neil@telferpartners.com

Questions about the application process should be addressed to the Research Office Recruitment team at crorecruitment@admin.cam.ac.uk

Please quote reference EW43738 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Further information

Apply online